Protecting your personal data is our top priority at Kakria. In this Privacy Policy, we clearly outline what information is collected, how it is used, and what rights you have.
Key features of Kakria's data protection measures
Kakria (kakria.bet) is a trusted online betting platform for users in Bangladesh. We believe privacy is a fundamental right — and protecting that right is our responsibility. This Privacy Policy applies to all services, websites, and applications operated by Kakria.
By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before creating an account. We always aim to write this policy in clear, plain language so you can easily understand how we handle your information.
Kakria's Privacy Policy is available in both Bengali and English. However, in the event of any dispute or ambiguity, the English version shall be considered the legally binding version.
Kakria collects different types of information for different purposes. We only collect what is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Betting Activity | Bet history, preferred markets | Service Improvement & Personalization |
When you use Kakria, we automatically collect certain information such as log data, cookie data, and usage patterns. This helps us improve platform performance and personalise your experience.
Kakria does not use your information beyond the purpose for which it was collected. Every piece of data has a specific purpose, and once that purpose is fulfilled, the data is no longer actively used.
Kakria never sells your personal information to third parties. However, in certain specific circumstances, limited information may be shared with select third parties.
All third parties that Kakria works with are required to sign strict data protection agreements. They may only use your information for specified purposes and within defined time limits.
The Kakria website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience. The types of cookies we use are clearly outlined below.
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent certain key features of the website from functioning.
Kakria does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Type of Information | Retention Period |
|---|---|
| Account Information (Active Accounts) | Until account closure |
| Financial Transaction Records | Minimum 5 years (legal obligation) |
| Betting History | 3 Years |
| Support Contact | 2 Years |
| Technical Log Data | 6 Months |
| Marketing Preferences | Until opt-out |
After account closure, any data not required to be retained for legal obligations will be securely deleted.
As a Kakria user, you have certain important rights that we respect and are obligated to uphold.
To exercise these rights support@kakria.bet. We will respond within 30 days.
Kakria's services are available to users aged 18 and above only. We do not knowingly collect personal information from minors.
If we become aware that a minor has created an account on our platform, that account will be closed immediately and all collected data will be securely deleted.
Kakria uses industry-leading security technologies and practices to protect your data. Our security team monitors systems 24/7.
Kakria reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in advance.
The effective date of any updated policy will always be shown as "Last Updated" at the top of the page. Continued use of the platform after changes are made will be considered your acceptance of the revised policy.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team directly. We are committed to responding promptly and effectively to every message we receive.
If we fail to resolve your complaint, you have the right to escalate it to the relevant regulatory authority.